Welcome to michaelchallenger.art. By using our website and making a purchase, you agree to these terms and conditions. Please read them carefully before making a purchase.

1. General information

1.1 These terms and conditions apply to all purchases made through our website, michaelchallenger.art.
1.2 We may update these terms from time to time. The version applicable to your order will be those on our website at the time of purchase.
1.3 By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Products and pricing

2.1 We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them.
2.2 Prices are listed in pounds sterling (£) and include VAT. Delivery charges, if applicable, will be added at checkout.
2.3 Promotional prices and discounts are subject to availability and may be withdrawn without prior notice.

3. Ordering process

3.1 To place an order, add items to your cart and complete the checkout process.
3.2 Once you place an order, you will receive an order confirmation email. This email is a confirmation of receipt, not acceptance of the order.
3.3 We reserve the right to cancel any order, for reasons such as stock unavailability, payment issues, or suspicious activity. In such cases, we will notify you and provide a full refund.

4. Payment

4.1 We accept a range of payment methods, including [list payment methods, e.g., credit/debit cards, PayPal, etc.].
4.2 Payments must be made in full at the time of purchase.
4.3 If your payment is declined, your order will not be processed. Please contact your payment provider for assistance.

5. Delivery

5.1 Delivery times and costs are outlined on our delivery information page.
5.2 We aim to dispatch all orders promptly; however, delivery times are estimates and may be affected by external factors beyond our control.
5.3 We are not responsible for any delivery delays caused by postal services, customs, or unforeseen circumstances.

6. Returns and refunds

6.1 We accept returns within 30 days of delivery, provided the items are in their original, unused condition with tags intact.
6.2 Some items may not be eligible for return (e.g., personalised items, intimate apparel). Please refer to our returns policy for details.
6.3 Refunds are processed within 5-7 working days of receiving the returned item. Refunds will be made to the original payment method, minus any return shipping fees if applicable.

7. Warranty and liability

7.1 Our products are covered by a standard 12-month warranty for defects in materials and workmanship.
7.2 This warranty does not cover damage caused by misuse, neglect, or normal wear and tear.
7.3 Our liability for any claim shall not exceed the purchase price of the product in question. We shall not be liable for any indirect, consequential, or incidental damages.

8. Privacy and data protection

8.1 We are committed to protecting your privacy. Please review our privacy policy for information on how we collect, use, and protect your personal data.
8.2 By using our website, you consent to our processing of your data in accordance with our privacy policy.

9. Intellectual property

9.1 All content on our website, including images, text, graphics, and logos, is the property of michaelchallenger.art and is protected by copyright and trademark laws.
9.2 You may not use, reproduce, or distribute any content from our website without our express written permission.

10. Governing law

10.1 These terms and conditions are governed by the laws of England and Wales.
10.2 Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact us

If you have any questions about these terms and conditions, please contact us at michael@michaelchallenger.co.uk.